Trinity Stairs Testimonials & Recent Ads

Trinity Stairs Testimonials From Our Customers

See what our customers and clients are saying about Trinity Stairs. We pride ourselves on 100% customer satisfaction. We will make sure you are happy with our products and services. We are the number 1 stair company in Texas and have won many awards for our excellent and professional workmanship, but the best award is when we hear these great stories and feedback from our customers.

Subject: Article in Frisco Style Magazine

Trinity Stairs continues to pride itself on it's excellent workmanship and customer service, but it's great when we hear it straight from our customers.

The April 2010 issue of Frisco Style Magazine mentions Trinity Stairs in its "Sprucing Up This Spring" article regarding remodeling your home this Spring. It is a very informative artcle pertaining to kitchen and floor remodeling and of course most importantly, stair remodeling.

We received excellent feedback from one of our past customers about our workmanship. We also received many thanks and recognition about our employee's and our commitment to 100% satisfaction!

To read the entire article click here.

Subject: Staircase Design & Renovations

Dear Trinity Stairs,

I would like to personally thank you for the superb service and the excellent design/creation that you have accomplished in my home. The stairs look amazing and your installation crew was the most professional I have ever seen.

It was a pleasure working with your stair designer and my architect was equally impressed by your knowledge and service. Thank you very much, and I will make sure to recommend your company without hesitation.

Frank Henry Monroe
Southlake Texas

Subject: Stair Remodeling

From: Kristin Ryan
Sent: Friday, June 18, 2010 6:50 PM
To: Matilde Resendiz

Hi Matilde,

We absolutely love the new stairs! It totally changed the whole look of the entrance! The guys that did the work did a great job, they were very polite and professional and even cleaned up the mess!

Thanks a bunch!

Kristin Ryan
RE/MAX Gateway
Ryan Real Estate Group

Mr. Bush,

I am sending you this email in reference to your employee, Smilie Ortega. He is an exceptional craftsman. Smilie was courteous, pleasant and made me feel as though my thoughts were important and that my house was at the top of the company’s priority list. There was nothing too small nor question too weird. He answered all of my questions and addressed all of my concerns. He was very professional and his work was impeccable. Although, I know he made repairs, I really can’t even tell where the problems initially resided. He did such a wonderful job and made everything look like new. He made sure that he had me examine the repairs before he left. He asked me if I had any questions and let me know that Trinity Stairs stands behind all of their work and if there were any other problems in the future that I should not hesitate to contact him. You have no idea how much I appreciated him. I wish that other service personnel would be ½ as accommodating as Smilie.

My husband and I have not been very pleased with some of the service representatives that we have encountered since moving to Dallas. However, Smilie has certainly shown us that there are still companies and service representatives that display excellence and have pride in their work. This was very refreshing and as a result we will certainly recommend your company to any of our friends who are in need of services that your company can perform.

If you are ever in a position where you might have any potential customers that need to speak to a satisfied customer, please do not hesitate to give them my information. I have not had the pleasure of meeting any of your other employees but if they are anything like Smilie, your business will continue to thrive! He really shows himself to be an asset to your organization.

Be blessed and thank you for sending your best employee to service our home.

A truly satisfied customer,

Tracie Trotter, 972-899-0946